The empathy map is a tool designed to help you better understand and empathize with your customer's experiences and perspective. It provides a framework for gathering insights and developing a deeper understanding.
Vision, Mission, Values and Goals
Developing a clear vision, mission, values, and goals is essential for organizations to define their purpose, guide decision-making, and align their employees. Use this framework to help formulate these key elements.
A product persona, also known as a user or customer persona, is a fictional representation of a typical user or customer of a specific product or service. It helps a product team understand and empathize with target audience.
The Kübler-Ross Change Curve, also known as the Five Stages of Grief, is a model that can illustrate the emotional journey that can be experienced through organizational change.